Return Policy

We are confident in the performance and quality of our products. If within 30 days of receiving your Concept2 RowErg, SkiErg or BikeErg purchased direct from Concept2 Australia, you are not satisfied with it for any reason, you may return it to us for a refund. The cardboard box needs to be retained in case you decide to return it within the first 30 days. Call Concept2 Australia on 1800 324 872, for return authorisation and freight instructions. Upon receipt of your returned RowErg, SkiErg or BikeErg (in as new condition), Concept2 will promptly refund your purchase price (excluding freight charges).