Cannot Validate Username/Password


You are attempting to link the Concept2 Utility to your online logbook at for uploading results, but you keep receiving an “Invalid Username or Password” message.


  1. Make sure you have previously established an online logbook at before attempting to use the Concept2 Utility to upload workouts.
  2. Make sure you are entering your username and password exactly as you would at to access your online logbook.
  3. Make sure you are running the most current version of the Concept2 Utility.
  4. If you recently updated to the newest version of the Concept2 Utility, you may need to click Logout, then log back in again.